FAQ

Q1: Shipping times?

A1: Estimated delivery time is 5-15 Business Days. 

Q2: WILL I GET A REFUND IF THE PRODUCT DOESN'T WORK?

A1: Yes! We have a 100% Money-back guarantee. Please visit our refund policy.

Q3: WHICH DAYS DO YOU SHIP?

A3: We ship orders placed before 3:30PM PST / 6:30PM EST the same day Monday – Friday excluding postal holidays.

Q4: HOW DO I CHECK THE STATUS OF MY ORDER?

A4: Upon order completion, you will receive an email and/or text message confirming your order. You will also receive a shipment confirmation and tracking number via email and/or text message once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us.

Q5: WHAT IF I ENTERED THE WRONG SHIPPING ADDRESS?

A5: If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.